Privacy Policy
Information We Collect
When you visit CrestBioLabs or place an order, we collect certain information to process your transaction and improve your experience:
Personal Information
Name, email address, shipping address, and phone number provided during checkout
Payment Information
Credit card details are processed securely by Square and are never stored on our servers
Usage Data
Browser type, IP address, pages visited, and other analytics data
How We Use Your Information
We use the information we collect to:
- •Process and fulfill your orders
- •Send order confirmations and shipping updates
- •Respond to customer service inquiries
- •Improve our website and product offerings
- •Send promotional emails (with your consent)
Data Security
We implement industry-standard security measures to protect your personal information. All data is transmitted using 256-bit SSL encryption. Payment processing is handled by Square, a PCI-DSS Level 1 certified payment processor.
Third-Party Services
We may share your information with trusted third-party services necessary to operate our business:
- •Square (payment processing)
- •Shipping carriers (order fulfillment)
- •Email service providers (order notifications)
We do not sell, trade, or rent your personal information to outside parties.
Cookies
Our website uses cookies to enhance your browsing experience, remember your cart contents, and analyze website traffic. You can control cookie preferences through your browser settings.
Your Rights
You have the right to:
- ✓Access and review the personal data we hold about you
- ✓Request correction of inaccurate data
- ✓Request deletion of your data
- ✓Opt out of marketing communications
To exercise any of these rights, please contact us at support@crestbiolabs.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Have questions about your privacy?
Contact our support team